Last updated: April 29, 2026 · Operator: Ops Armada LLC · Contact: support@voicequoting.com
This page describes the SMS (text-message) program operated by VoiceQuoting (the "Service"), a product of Ops Armada LLC. It explains who sends the messages, how customers opt in, what messages are sent, frequency, cost, and how to stop. Using the Service means you accept this disclosure together with our Privacy Policy and Terms of Service.
Messages are sent by independent contractors, freelancers, and small businesses that use VoiceQuoting to send quotes to their prospects and customers. The actual sender (the "contractor") is identified by name in every message. VoiceQuoting is the platform that delivers the SMS on the contractor's behalf via a US 10DLC long-code phone number registered with The Campaign Registry under Ops Armada LLC (Standard Brand). The brand is registered to Ops Armada LLC, a California limited liability company.
Opt-in is captured verbally at the point of service. The contractor and the customer have just had a verbal or in-person conversation about a project — the customer has explicitly asked the contractor for a quote. Before adding the customer's phone number, the contractor uses the verbal consent script below.
SMS consent is optional and separate from any other agreement the customer has with the contractor. A customer who declines SMS continues to receive their quote and any deposit receipt by email — declining SMS does not affect their ability to receive, accept, or pay a deposit on a quote. Consent must not be required as a condition of any unrelated transaction.
Contractors using VoiceQuoting must obtain explicit verbal consent before adding a customer's mobile phone number to the platform for SMS delivery. Use the following script verbatim or in equivalent words:
"Before I add your phone to my system — would you be okay if I texted you the quote and accept link instead of email? It's just for the quote and (if you accept and put down a deposit) a deposit receipt; you can reply STOP at any time to opt out. Standard message and data rates from your carrier may apply. Sound good?"
Wait for an explicit verbal "yes." If the customer declines, do not enter their phone number — continue with email-only delivery. Document the date and time of verbal consent in your VoiceQuoting records or your own customer notes.
Failing to obtain consent before texting a customer violates the Service's terms and US federal law (TCPA, 47 USC § 227). Contractors are responsible for their own compliance and indemnify Ops Armada LLC against claims arising from unauthorized texts. See the Terms of Service.
Examples of what customers receive:
Hi Sam, this is Acme HVAC. Your quote is ready: https://voicequoting.com/q/A0VZtduJvjA7 — good through 05/15. Reply with questions, or STOP to unsubscribe.
Hi Sam, Acme HVAC has received your deposit of $400.00 via credit card. Thanks — we'll be in touch to schedule the work. Reply STOP to unsubscribe.
Reply STOP (or any of UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE, STOPALL) to any message at any time. The customer's phone number is added to a global do-not-text list across all contractors and all Ops Armada products (VoiceInvoicing, VoiceQuoting, CallRescuer, ReviewRescuer). Future quote messages deliver by email only. The opt-out is enforced server-side by phone number, not by contractor — once the customer stops, no contractor on the platform can text the same number again unless the customer explicitly re-subscribes by replying START or YES.
Reply HELP (or INFO) and the customer receives a message identifying the contractor and reminding them of the STOP keyword. For questions about the platform itself, email support@voicequoting.com.
The Service does not charge customers for SMS. Standard message and data rates from your mobile carrier may apply. Contact your carrier for plan details.
Frequency is low. A typical quote interaction generates one or two messages per customer — the initial quote-ready notification and (if accepted with a deposit) the deposit receipt. There are no recurring or promotional messages.
The Service supports US-based mobile numbers across all major carriers (T-Mobile, Verizon, AT&T, and supported MVNOs). Delivery to non-US numbers is not supported and we do not knowingly text non-US recipients.
We never sell or share customers' phone numbers with third parties for marketing purposes. SMS metadata (timestamps, delivery status, opt-out events) is stored solely to operate the Service and to meet carrier and TCPA recordkeeping obligations. Full details in our Privacy Policy.
We may update this page from time to time. The "Last updated" date at the top reflects the most recent change.